Privacy Policy
How Home Network Point collects, uses and protects your personal information.
Introduction
Home Network Point ("we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, share and protect personal information when you visit homenetworkpoint.com, explore our Home Network Map, contact us, request a quote or subscribe to our newsletter. By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect information you provide directly, such as:
- Your name, email address, phone number and property address.
- Project details, including services of interest, building type, photos, plans and messages.
- Newsletter preferences and topics you select when subscribing.
- Information shared during consultations, site visits, calls and emails.
We also collect technical information automatically, such as browser type, device information, pages visited, referring pages and approximate location based on your IP address.
Our Home Network Map
The Home Network Map on our home page lets you explore our services and see how they connect. It runs entirely in your browser and does not collect or send any information to us.
How We Use Information
We use personal information to:
- Respond to enquiries and arrange consultations and site visits.
- Prepare proposals, estimates and contracts you request.
- Plan, schedule and complete renovation and upgrade projects.
- Coordinate with building management, boards or landlords when you ask us to.
- Send newsletters and updates to subscribers.
- Maintain, secure and improve our website and services.
- Comply with legal, tax, licensing and regulatory obligations.
Calls, Texts and Emails
If you provide your phone number or email address, we may contact you about your enquiry, appointments and project updates. We send marketing texts only with your consent. You may opt out of marketing communications at any time, and we may still contact you about active consultations or projects.
Security Systems and Smart Devices
When we install cameras, smart locks or other connected devices, the device accounts and recordings belong to you and are managed through the manufacturer's platform under its own privacy policy. We do not access your cameras, recordings or device accounts after installation unless you specifically ask us to help with support, and we will not retain your passwords.
Project Photos
We may photograph our work to document progress and quality. With your permission, we may share photos of completed projects on our website or social media without publishing your name or address. You may ask us not to use photos of your home at any time.
Data Security
We maintain reasonable administrative, technical and physical safeguards designed to protect personal information, consistent with the New York SHIELD Act. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information, we will notify you as required by applicable law.
Data Retention
We keep personal information only as long as necessary for the purposes in this policy, including providing services, honouring warranties, resolving disputes and meeting legal and accounting obligations. When it is no longer needed, we delete or de identify it.
Your Privacy Rights and Choices
You may ask us to access, correct or delete the personal information we hold about you, subject to legal exceptions. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below. We may need to verify your identity, and we will not discriminate against you for exercising your rights.
You may also browse most of our website without identifying yourself, decline optional cookies, unsubscribe from marketing emails and ask us not to use photos of your home.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can delete it.
Third Party Links
Our website may include links to third party websites, embedded maps and social media platforms. We are not responsible for their privacy practices and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Please review it periodically.
Contact Us
If you have questions about this Privacy Policy or wish to make a privacy request, please contact Home Network Point by email at contact@homenetworkpoint.com, by phone at +1 718-378-9577, or through our Contact Us page.